TERMS AND CONDITIONS

Terms & Conditions for Shagun Indian Restaurant

Last Updated: 13-05-2025

Welcome to Shagun Indian Restaurant, your destination for authentic Indian cuisine located in Slaný, Czechia. By accessing our website or dining at our restaurant, you agree to the following Terms & Conditions.

1. Orders

  • Ordering Online: When you place an order through our website or by phone, you agree to pay for the products and services provided.
  • Pricing: Menu prices are listed in Czech Koruna (CZK) and are subject to change without prior notice.
  • Payment: We accept credit/debit cards, cash on delivery, and online payment methods available via our ordering system. Full payment is required at the time of order placement.

2. Delivery & Pickup

  • Operating Hours: Please refer to our website or contact us for the most updated hours.
  • Delivery Areas: We currently deliver within Slaný and surrounding areas. Orders outside our delivery zone may need to be picked up at the restaurant.
  • Order Confirmation: Once your order is placed, you will receive confirmation via email or SMS, including estimated delivery or pickup time.

3. Refund and Cancellation Policy

  • Cancellations: Orders can be canceled within 10 minutes of placing the order. After that time, the order may already be in preparation.
  • Refunds: Refunds are provided only if an error was made on our part (e.g., incorrect or missing items). Please report any issues within 24 hours of receiving your order.

4. Health and Safety

We maintain strict hygiene and food safety protocols. If you have any food allergies or dietary restrictions, please notify us when ordering. While we strive to accommodate dietary needs, we cannot guarantee our food is free from all allergens.

5. Website Use

By using our website, you agree not to misuse or disrupt the website’s functionality or security.

We strive to keep our website accurate and available, but we do not guarantee it will always be free from errors or downtime.

6. Limitation of Liability

Shagun Indian Restaurant is not liable for any direct or indirect damages arising from the use of our website, services, or food products, except as required by applicable law.

7. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Updates will be reflected on this page with the revised “Last Updated” date.

8. Contact Information

Address: Soukenická 187, 274 01 Slaný 1, Czechia
Phone: +420 606 066 036
Email: info@shagunindianrestaurant.cz
Website: https://shagunindianrestaurant.cz